COMMUNICATION - The #1 quality of a great moving company is COMMUNICATION. From the moment of first contact, all the way through the unload of your last piece of furniture, your moving company should keep you up to date on booking information, arrival times and any issues that may come up during your move. At Big Easy's we provide a confirmation email after you have booked, a call the day before your move to confirm everything is still on schedule for move day, and then our crew will always give you a call when they are headed to the job site!
COMMITMENT TO DETAIL - Commitment to detail is what separates good moving companies from the average joe. Proper blanketing, wrapping, door protection and care are what make the difference between your items arriving at your new home in one piece or damaged. Our team of movers are all trained how to properly blanket you items to ensure safe travel and delivery.
PUNCTUALITY - Lets be honest, movers are not known for their punctuality, but at Big Easy's Moving we pride ourselves on prompt arrival times! Our crew leader will always give you a call when they are headed your way, and we book our crews to leave a little early just to make sure there aren't any issues.
INTEGRITY - At Big Easy's Moving we believe integrity is make or break, so we do everything to uphold our integrity from the moment of first contact, with upfront pricing, no hidden fees, and a staff that will tell you the truth and not what is always the easiest answer. In addition, we go above and beyond to take care of any repairs that may need attention to after your move (accidents do happen after all), and our staff is instructed to immediately make our clients aware of any damage that may occur so that they are kept 100% in the loop through out the entire move!